Diaxo.go - Group orders
How can I win a fancall?
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Order placement & results
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I complete the payment for the order.
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I submit the winner information to the official raffle organized by the store.
If you win, I will inform you as soon as results are announced and you may also receive an email from the store!
If this is your first fancall, I will help guide you through the verification process and answer any questions you may have~
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Internal raffle
After order collection and payments are completed, I hold an internal raffle at a specific announced time.
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I count all entries from each participant and randomly select one or more winners (depending on the event).
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If you win the internal raffle, all albums collected through the group order are submitted under your name for the official store raffle.
Example:
You may purchase only 1 pob / album, but if the entire group order collected 30 albums and you win the internal raffle, this means you enter the official fancall raffle with 30 entries.
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Winner(s) have exactly 2 hours to send me the required information:
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Full name (exactly as shown in your passport)
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Date of birth
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Phone number
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Email address
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Call platform - KakaoTalk or LINE
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Your KakaoTalk or LINE ID '
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Nationality
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TO: ....... (your name or nick - Remember that the store might still provide your real name to members, rather than your preferred name or nickname)
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Additional information may also be required depending on the event. For 1:1 fancalls, this may include the name of the member you want to talk to, or for unit fancalls - the selected members.
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Join a fancall event!
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I announce fancall events on my Instagram profile.
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Fill out the form in bio or leave a comment:
"pobs theme: pob / pob+inclu / pob+album + member name(s)" and information on whether you want to participate in a raffle (and which one) -
Each claim has a specific number of entries assigned to it - this means that the more you claim, the higher your chances are in the lottery.
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The exact number of entries and available options are always provided in the event post.
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In many cases, you can also get additional entries by helping the GOM~
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Complete the payment for your order.
What should I know?
Important information
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You need a passport. Stores usually do not accept ID
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You must have a KakaoTalk or LINE account (KakaoTalk is recommended).
During the fancall: -
The store will ask for identity verification. You may need to send: a photo of your passport, or a photo of yourself holding your passport.
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The store may conduct a test call to check your microphone, camera, and sometimes verify your passport again. This usually lasts 15–30 seconds and may happen around 30 minutes to ~2 hours before the fancall.
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Stores call winners one by one, so there may be some waiting time before your turn comes.
I don't meet the requirements..... Can I still buy only the POBs... from the event? -
Of course! The fancall is only a BENEFIT - you don't have to participate in the raffle :) You can join the group order only for the POBs / albums without entering the fancall lottery.